Shipping policy

Shipping Policy

At Velmei Skin, we aim to make every order simple to process, carefully prepared, and shipped with reliable service across the United States.

Shipping Destination

We currently ship orders within the United States only.

Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Rates
Shipping Method Estimated Delivery Time Fee
Standard Delivery 3–5 business days $8.00
Expedited Shipping 2–3 business days $15.00

Estimated delivery time begins after your order has been processed and handed over to the shipping carrier.

Tracking Updates

Once your order has shipped, we will send a shipping confirmation email with tracking information when available. Please allow a short time for tracking details to update after the carrier receives the package.

Address Accuracy

Please make sure your shipping address is complete and correct before placing your order. Velmei Skin is not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete shipping information.

Delivery Delays or Package Issues

Delivery may be affected by carrier delays, holidays, weather conditions, or other circumstances outside our control. If your package is delayed, lost, or arrives damaged, please contact us so we can assist you with the next steps.

For shipping-related questions, please contact us:

Trade name: Velmei Skin
Address: 15420 7th Pl W, Lynnwood, WA 98087
Phone: +1 (720) 326-5090
Email: ahaohalang11121993@gmail.com